How we work
Working with us
From your first message to the start of the work: what happens, what is agreed in writing, and how your information is kept safe.
Five steps, nothing left to guesswork
This is the same for every client, whether the work is a single filing or a year-round engagement.
- 1Within one working day
You write to us
WhatsApp, phone, email or the form on this site. A few lines about what you need are enough.
More detail
Office hours are Monday to Saturday, 10 am to 6 pm, and we usually reply within one working day. Messages received after hours are read the next working morning. Please do not send financial statements, PAN, Aadhaar, bank details or passwords in your first message.
- 2About your business
A first conversation
We ask about your business, what you need, your timelines and the records you have.
More detail
The aim is to understand the requirement and whether it fits our practice. If it does not, we will tell you so.
- 3Before any work
Agreed in writing
Scope, deliverables, timelines, responsibilities and fees go into an engagement letter.
More detail
Work starts once you have confirmed the letter. If the scope changes later, the change is agreed in writing too.
- 4Only what is needed
Documents, safely
We send a list of the records we need and agree a secure way to exchange them.
More detail
Please do not send documents over WhatsApp or ordinary email unless we have agreed to it.
- 5Reviewed before it reaches you
The work
Progress updates follow the schedule in the engagement letter.
More detail
Every finding and output is reviewed by a qualified Cost Accountant before anything is issued.
What you can count on
Confidential, by law
What you share is kept confidential. It is a professional duty under the Cost Accountants Act, 1959 and the ICMAI Code of Ethics. It is shared only with those working on your matter, or where the law requires it.
Privacy policy →Independence comes first
Where we are your cost auditor, professional rules limit some other services we may provide to you. If this applies, we explain it at the start.
Only these two contacts
We contact clients only from +91 70100 11800 and office@boovaraghavanandco.in. We never ask for OTPs or passwords. A message from any other number or address? Check with us first.
Concerns answered
If something is not working as you expected, email office@boovaraghavanandco.in or call +91 70100 11800. We acknowledge concerns within two working days.
Before you write
Five questions that make the first call useful
You do not need a perfect set of accounts. Rough answers are enough.
- 1What does your business do?
- 2What decision or problem needs attention?
- 3Is there a deadline?
- 4What records are available, and for which period?
- 5What would a useful outcome look like?
Check us yourself
Registered with the Institute of Cost Accountants of India
Two public records you can open in a minute. No need to take our word for it.
Working from another town
Suitable assignments can be discussed and carried out remotely, with site visits where the work requires them. Tell us your location and requirement, and we will confirm whether the work can be supported and how it would be organised.
For CAs, CSs and finance teams
Write to us about the requirement, the records and who is responsible for what. Any work is subject to professional eligibility, independence and the engagement terms. Please share client information only with the client’s authority and through an agreed channel.
Ready when you are
A few lines about what you need is enough to start. We reply within one working day, in English or தமிழ்.